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==== Tense ====
==== Tense ====
Select an appropriate tense for the document and adhere to it. For technical documentation, present tense
Select an appropriate tense for the document and adhere to it. For technical documentation, present tense . tense for each statement . tasks in a procedure.
=== Usage ===
=== Usage ===
Revision as of 02:04, 21 September 2008
The following sections provide guidelines for both sentence composition and syntax usage. Follow these guidelines to ensure your document's tone is consistent with that of other Fedora documentation.
Instructions and rules use an active voice, presenting confidence to the reader without sounding demanding. An active voice provides clear direction. It shows the reader what to do and gives expected results. Active voice leaves the reader with the impression an author stands behind the written work.
ACTIVE: Select a strong password to improve personal security. PASSIVE: Personal security improves by a strong password being selected.
Avoid writing out of context. Adhere carefully to the subject matter of the document, chapter, section, and paragraph. Use references as appropriate, structuring documents so each new part builds upon the last. Avoid making the reader skip ahead to put current parts in context. Provide a link to related documentation if the reader may need it for clarification.
Emphasis is most effective when used sparingly. Use methods of emphasis such as boldface, underlining, or oblique text to draw attention to a new term. Use admonitions to set off notable material. Another acceptable way to emphasize a point is with varying sentence formation or word choice. The best documentation writers plan ahead for emphasis, applying it with careful consistency throughout the document.
Accuracy and Precision
Accuracy and precision make or break any document. This axiom applies equally to technical and literary accuracy. Choose words after considering as many usage cases as possible. For example, "go to" is not as precise as "click," yet "click" may not be accurate for all interface interactions. The term "select" is accurate in any usage case and sufficiently precise. Don't become too preoccupied in an attempt to cover all potential usage cases. Covering rare side cases elongates a document beyond reason, and the reader loses focus.
Tense is the time in which language takes place. There are three main tenses: past, present, and future. Select an appropriate tense for the document and adhere to it. For technical documentation, use the present tense whenever possible. Maintaining the same tense for each statement in a document is vital for clarity. Keep the same tense for all sequential tasks in a procedure.
Avoid contractions. They reduce the readability of a document and make it more difficult to translate. They can also be confusing to readers from other cultures, as each culture and language may use contractions differently.
Avoid most personal pronouns in documentation, including the following:
- Subjective personal pronouns ("I," "he," "she," "we")
- Objective personal pronouns ("me," "her," "him," "us")
- Possessive personal pronouns ("my," "her," "his," "our")
- Reflexive pronouns, such as "yourself" or "himself"
- Intensive pronouns, such as "he himself" or "(you) do it yourself"
- Do not use "you", "your", and "one/one's"
Some situations require the use of the second person pronoun "you," and its attendant forms, for clarity. Maintaining the active voice is a higher priority than avoiding these pronouns. "You" and "your" are sometimes necessary to indicate action or possession on the part of the reader.
Finally, avoid indefinite pronouns such as "this" or "that" without an antecedent, especially to start a sentence:
INCORRECT: Edit your yum configuration files to use geographically close mirrors. This allows you to update your system faster. CORRECT: For faster system updates, edit the yum configuration files to use geographically close mirrors.
An overlong sentence may result from joining clauses in this fashion. In such a situation, use of "this" or "that" is acceptable only if you provide a proper antecedent, such as "this procedure."
Avoid using the unnecessary word "then" following an "if" statement. If a sentence begins with an "if" statement, follow it with a comma and complete the sentence with a full statement.
In sentences, capitalize the first word. Do not start sentences with a command, package, or option name, to avoid breaking this rule.
INCORRECT: <code>smolt</code> provides hardware profiling. CORRECT: The <code>smolt</code> package provides hardware profiling.
In headings, capitalize the first word and any other word that is not an article ("a," "an," or "the"), a short preposition ("in," "of," "for," "with," "at," "on"), or a conjunction ("and," "but," "or"). Examples:
- Avoid Using Contractions in Technical Writing
- Try to Do the Right Thing
- Find the Right Way to Say What You Mean
Avoid the following punctuation in sentences:
- Parentheses or "em dashes," which usually indicate the writer should restructure a sentence, possibly into two or more sentences
- Semicolons, which usually indicate the writer should break a sentence in two, or use bullets or a numbered procedure in place of a sequential list
- Ellipsis, except where used to denote an indefinite continuation of the same or similar content in an example
- Exclamation points, except in the most dire "warning" admonitions
- Ampersands, for which the writer should use the word "and"
- Slashes, as in "he/she," "s/he," and "and/or," for which the writer should find an alternate sentence construction, or use the word "or"
Every writer encounters issues that are difficult to solve. When such an issue arises, do research to find an adequate solution for present and future instances of the issue, or write around the issue instead. For example, if it is unclear whether to use a comma in a sentence, rewrite the sentence differently, or split it into two sentences to avoid the issue entirely.