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{{admon/tip|Start Thunderbird. Go to Tools. Select Add-ons. Disable all extensions listed there.}} | {{admon/tip|Start Thunderbird. Go to Tools. Select Add-ons. Disable all extensions listed there.}} | ||
Quit Thunderbird and start it again. Recreate whatever you did that caused the problem your experiencing and see if it persists. | |||
If the problem persisted go to "Debugging Thunderbird" | |||
= Information to include in your report = | = Information to include in your report = |
Revision as of 18:23, 6 October 2009
Identifying your problem area
Disable all Thunderbird extension you have installed.
Quit Thunderbird and start it again. Recreate whatever you did that caused the problem your experiencing and see if it persists.
If the problem persisted go to "Debugging Thunderbird"
Information to include in your report
All bug reports
Sample entry
In all cases, the following should be mentioned and attached to your bug report:
- The exact command-line used.
- A copy of the components log file
/path/to/<components_log_file>
Sample entry
As well as the information from the 'All bug reports' section, include the following information:
Debugging <component>
As root install <components> debug package.
# debuginfo-install <component>
How to GDB component