From Fedora Project Wiki

Channel Operator's Code of Conduct

Channel operators should monitor the channel for any shifts they are signed up for, and take the following actions:

  1. Users who use offensive and distracting profanity should be warned about the use of such language, then it is up to the operators discretion as to the option taken from the standard operators guidelines listed below.
  2. Users who paste or dump large amounts of text in the channel (more than 4 lines) may be kicked mid flood and should be warned, if the action continues this will be enforced per the standard operators guidelines listed below.
  3. Users who are consistently off topic AND NOT HELPING when others are trying to get help should be warned and then will be subject to the standard operators guidelines listed below.
  4. Users who are dropping on or off and flooding the channel with many leave/join messages and/or nick change flooding the channel may be removed from the channel until they contact an Operator in #fedora-ops.
  5. Long term or repeat offenders may be removed for longer time periods at the discretion of the entire pool of Operators.
  6. Users who consistently provide incorrect or dangerous help (telling users to 'rm -rf /' or the like) will be warned and then will be subject to the standard operators guidelines listed below.
  7. Advertising or ad spamming the #fedora channel with non-fedora related advertisements either by user or adbots will not be tolerated, violators will be subject to an automatic 24 hour ban and repeat offenders may be banned for longer durations of time.
  8. Users who repeatedly Personal Message (PM) individuals rather than direct support questions through the channel.

Standard Operator Guidelines

  1. For a first offence a warning should suffice.
  2. For a second offence a kick.
  3. For a third offence a 15 minute ban.
  4. For a fourth offence a 1 hour ban.
  5. For a fifth offence a 24 hour ban.
  6. For a sixth offence a 1 week ban.
  7. For any further offences a ban longer in duration may apply.

Ops should try to discourage personal attacks or insults of users in the channel.

Don't keep channel operator privileges. Displaying these privileges on your nick with a "+o" attracts participants who are interested in gaining them and using them actively; it also attracts the attention of participants who react negatively to authority. Have your nick added to the channel access list and op yourself only when needed.

Any time a channel operator removes a user from the channel They should mail a short exerpt from the channel log to the pool of all channel operators, and explain why action was taken. (A mailing list or alias for all Operators should be established).

Channel operators should tell the incoming shift of any special activities or issues that took place in their shift, as well as any bans that should be removed.

New channel operators should be elevated from the group of channel helpers. Interested helpers should be nominated and approved by a majority vote of the other existing operators. New Operators should agree to follow these guidelines and be added to a alias or mailing list.