Infrastructure/FIGs/FIG NOC job description

File:Infrastructure InfrastructureTeamN1.png

FIG Job Description: sysadmin-noc

Members of sysadmin-noc will be tasked with monitoring the hosts and services the Infrastructure group is responsible for maintaining. Members of sysadmin-noc are the first line of defense against chaos and depravity.

Level of commitment

Average 4 hours per week

Expected duties

• Notice problems, perform preliminary troubleshooting and escalate to the appropriate sysadmin-* team for resolution.
• Write / modify health checks and monitors on one or more tools in current use
• Develop auto-recovery scripts for services and health checks
• Give up personal lives, sell all worldly goods and carry a pager for the good of the Project.
• Expect to be ignored at all turns.

Required skills

• Can distinguish red / green colors
• Basic troubleshooting skills
• Good error reporting / descriptive skills
• Basic Email and IRC skills
• Full comprehension of ESR's 'How to Ask Smart Questions' and 'Unix Koans'
• Experience managing, deploying or maintaining at least one of the tools in current use
• Expert level differentiation between humor and reality (even when humour is spelled with too many u's)

Current tools

• Nagios - service and host monitoring and alerting (nagios docs)
• collectd - RRD-based trending and graphing (collectd docs)

Adding tools
Names should be links to Fedora tool URL and a link to the upstream project documentation should also be included.

Typical Tasks

Monitoring tickets