From Fedora Project Wiki

(remove the too detailed and obsolete serial console setup)
(logs of services)
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* reboot
* reboot
Look for timeouts logged in the resulting file <code>/shutdown-log.txt</code> and/or attach it to a bugreport.
Look for timeouts logged in the resulting file <code>/shutdown-log.txt</code> and/or attach it to a bugreport.
= Status and logs of services =
When the start of a service fails, systemctl will give you a generic error message:
<pre>
# systemctl start foo.service
Job failed. See system journal and 'systemctl status' for details.
</pre>
The service may have printed its own error message, but you do not see it, because services run by systemd are not related to your login session and their outputs are not connected to your terminal. That does not mean the output is lost though. By default the stdout, stderr of services are directed to the systemd '''journal''' and the logs that services produce via <code>syslog(3)</code> go there too. systemd also stores the exit code of failed services. Let's check:
<pre>
# systemctl status foo.service
foo.service - mmm service
  Loaded: loaded (/etc/systemd/system/foo.service; static)
  Active: failed (Result: exit-code) since Fri, 11 May 2012 20:26:23 +0200; 4s ago
Process: 1329 ExecStart=/usr/local/bin/foo (code=exited, status=1/FAILURE)
  CGroup: name=systemd:/system/foo.service
May 11 20:26:23 scratch foo[1329]: Failed to parse config
</pre>
In this example the service ran as a process with PID 1329 and exited with error code 1. If you run systemctl status as root or as a user from the <code>adm</code> group, you will get a few lines from the journal that the service wrote. In the example the service produced just one error message.
To list the journal, use the <code>journalctl</code> command.
If you have a syslog service (such as rsyslog) running, the journal will also forward the messages to it, so you'll find them in <code>/var/log/messages</code> (depending on rsyslog's configuration).


= Reporting systemd bugs =
= Reporting systemd bugs =

Revision as of 19:23, 11 May 2012


Foreword

If you are experiencing a problem with system boot up due to Systemd, please see the common bugs document before filing a bug. Some easy configuration tweaks that fix a wide range of issues may be listed there. If the problem you are seeing is not listed there or none of the workarounds seem to help, please consider filing a bug to help us make Fedora run better on your hardware.

Diagnosing boot problems

If your machine gets stuck during boot, first check if the hang happens before or after control passes to systemd.

Try to boot without rhgb and quiet on the kernel command line. If you see some messages like these:

  • Welcome to Fedora VERSION (codename)!"
  • Starting name...
  • Started name. [ OK ]

then systemd is running.

Problems booting this far?
If you experience bootup difficulties before systemd starts running, see Debugging Dracut to diagnose that further.
Problems running udev?
If you're system hangs while starting or running udev, see Debugging Udev to diagnose that further.

Debugging always gets easier when you can get a shell. If you do not get a login prompt, try switching to a different virtual terminal using CTRL+ALT+F<number>. Problems with X server startup may manifest themselves as a missing login on tty1, but other VTs working.

If the boot stops without presenting you with a login on any virtual console, give it up to 5 minutes before declaring it definitely stuck. There is a chance that a service that has trouble starting will be killed after this timeout and the boot will continue normally. Another possibility is that a device for an important mountpoint will fail to appear and you will be presented with emergency mode.

If you get no shell

If you get neither a normal login nor the emergency mode shell, you will need to do additional steps to get debugging information out of the machine.

  • Try CTRL+ALT+DEL to reboot.
    • If it does not reboot, mention it in your bugreport. Meanwhile force the reboot with SysRq or hard reset.
  • When booting the next time, you will have to add some kernel command line arguments depending on what debugging strategy you choose from the following options.

strategy: debug logging to a serial console

If you have a hardware serial console available or if you are debugging in a virtual machine (e.g. using virt-manager you can switch your view to a serial console in the menu View -> Text Consoles), you can ask systemd to log lots of useful debugging information to it by booting with:

systemd.log_level=debug systemd.log_target=console console=ttyS0,38400

strategy: booting into rescue or emergency targets

To boot directly into rescue target add systemd.unit=rescue.target or 1 to the kernel command line. This target is useful if the problem occurs somewhere after the basic system is brought up, during the starting of "normal" services. If this is the case, you should be able to disable the bad service from here. If the rescue target will not boot either, the more minimal emergency target might.

To boot directly into emergency shell add systemd.unit=emergency.target or emergency to the kernel command line. Note that in the emergency shell you will have to remount the root filesystem read-write by yourself before editing any files:

mount -o remount,rw /

Common issues that can be resolved in the emergency shell are bad lines in /etc/fstab. After fixing /etc/fstab, run systemctl daemon-reload to let systemd refresh its view of it.

If not even the emergency target works, you can boot directly into a shell with init=/bin/sh. This may be necessary in case systemd itself or some libraries it depends on are damaged by filesystem corruption. You may need to reinstall working versions of the affected packages.

If /bin/sh does not work, you must boot from another medium.

strategy: early debug shell

You can enable shell access to be available very early in the startup process to fall back on and diagnose systemd related boot up issues with various systemctl commands.

When you can get a shell

When you have systemd running to the extent that it can provide you with a shell, please use it to extract useful information for debugging. Boot with these parameters on the kernel command line:

systemd.log_level=debug systemd.log_target=kmsg log_buf_len=1M

in order to increase the verbosity of systemd, to let systemd write its logs to the kernel log buffer, and to increase the size of the kernel log buffer. After reaching the shell, save the log:

dmesg > dmesg.txt

When reporting a bug, attach the dmesg.txt file.

To check for possibly stuck jobs use:

systemctl list-jobs

The jobs that are listed as "running" are the ones that must complete before the "waiting" ones will be allowed to start executing.

Diagnosing shutdown problems

If reboot or poweroff take suspiciously long time,

  • boot with the debug options:
systemd.log_level=debug systemd.log_target=kmsg log_buf_len=1M enforcing=0
  • save the following script as /lib/systemd/system-shutdown/debugshutdown.sh and make it executable:
#!/bin/sh
mount -o remount,rw /
dmesg > /shutdown-log.txt
mount -o remount,ro /
  • reboot

Look for timeouts logged in the resulting file /shutdown-log.txt and/or attach it to a bugreport.

Status and logs of services

When the start of a service fails, systemctl will give you a generic error message:

# systemctl start foo.service
Job failed. See system journal and 'systemctl status' for details.

The service may have printed its own error message, but you do not see it, because services run by systemd are not related to your login session and their outputs are not connected to your terminal. That does not mean the output is lost though. By default the stdout, stderr of services are directed to the systemd journal and the logs that services produce via syslog(3) go there too. systemd also stores the exit code of failed services. Let's check:

# systemctl status foo.service
foo.service - mmm service
	  Loaded: loaded (/etc/systemd/system/foo.service; static)
	  Active: failed (Result: exit-code) since Fri, 11 May 2012 20:26:23 +0200; 4s ago
	 Process: 1329 ExecStart=/usr/local/bin/foo (code=exited, status=1/FAILURE)
	  CGroup: name=systemd:/system/foo.service

May 11 20:26:23 scratch foo[1329]: Failed to parse config

In this example the service ran as a process with PID 1329 and exited with error code 1. If you run systemctl status as root or as a user from the adm group, you will get a few lines from the journal that the service wrote. In the example the service produced just one error message.

To list the journal, use the journalctl command.

If you have a syslog service (such as rsyslog) running, the journal will also forward the messages to it, so you'll find them in /var/log/messages (depending on rsyslog's configuration).

Reporting systemd bugs

Be prepared to include some information (logs) about your system as well. These should be complete (no snippets please), not in an archive, uncompressed, with MIME type set as text/plain.

Information to attach to a bug report

Whenever possible, the following should be mentioned and attached to your bug report:

  • The exact kernel command-line used if not default. Typically from the bootloader configuration file (e.g. /etc/grub2.conf) or from /proc/cmdline
  • A copy of the file /var/log/messages
  • The output of the dmesg command: dmesg > dmesg.txt
    • ideally after booting with systemd.log_level=debug systemd.log_target=kmsg log_buf_len=1M
  • The output of a systemd dump: systemctl dump > systemd-dump.txt
  • The output of /bin/systemd --test --system --log-level=debug > systemd-test.txt 2>&1

Various useful systemd related commands

  • Run systemctl list-jobs

To identify slow boot and look for the jobs that are "running" those jobs are the ones where boot waits for completion on and the ones that listed as "waiting" will be executed only after those which are "running" are completed.

  • Run systemctl list-units -t service --all

To list all available services and their current status


  • Run systemctl list-units -t service

To show all active services


  • Run systemctl status sshd.service

To examine the current runtime status of a service. (In the above example the ssh service)


  • Run systemctl list-units -t target --all

To show all available targets.


  • Run systemctl list-units -t target

To show all active targets.


  • Run systemctl show -p "Wants" multi-user.target

To see which services a target pulls in. ( In the above example the multi-user.target )


  • Run systemd --test --system --unit=multi-user.target

To examine what gets started when when booted into a specific target. ( In the above example the multi-user.target )

Systemd boot parameters

The following boot parameters are also available to further assist with debugging boot issues.

systemd.unit=
Overrides the unit to activate on boot. This may be used to temporarily boot into a different boot unit, for example rescue.target or emergency.target. ( Defaults to default.target. )
systemd.dump_core=
Takes a boolean argument. If true systemd dumps core when it crashes. Otherwise no core dump is created. ( Defaults to true )
systemd.crash_shell=
Takes a boolean argument. If true systemd spawns a shell when it crashes. Otherwise no core dump is created. Defaults to false, for security reasons, as the shell is not protected by any password authentication.
systemd.crash_chvt=
Takes an integer argument. If positive systemd activates the specified virtual terminal when it crashes. ( Defaults to -1 )
systemd.confirm_spawn=
Takes a boolean argument. If true asks for confirmation when spawning processes. ( Defaults to false )
systemd.show_status=
Takes a boolean argument. If true shows terse service status updates on the console during bootup. ( Defaults to true )
systemd.sysv_console=
Takes a boolean argument. If true output of SysV init scripts will be directed to the console. ( Defaults to true, unless quiet is passed as kernel command line option in which case it defaults to false. )
systemd.log_target=
Set log target. Argument must be one of console, syslog, kmsg, syslog-or-kmsg, null.
systemd.log_level=
Set log level. As argument this accepts a numerical log level or the well-known syslog symbolic names (lowercase): emerg, alert, crit, err, warning, notice, info, debug.
systemd.log_color=
Highlight important log messages. Argument is a boolean value. If the argument is omitted it defaults to true.
systemd.log_location=
Include code location in log messages. This is mostly relevant for debugging purposes. Argument is a boolean value. If the argument is omitted it defaults to true.