Shipping tips

What is this?

The purpose of this page is to help with sending stuff to Fedora contributors who live in countries which have weird custom regulations. Most of these countries are non-EU ones and possibly others.

Please add your country to the list if there is need to.

The idea is to link this page when you are supposed to receive something (like media or swag) so the sending party knows how to package it.

We are usually sending swag or media, which aren't items of great value (compared to for example, electronics) but still, the customs can delay, or reject the right of the receiver to get their packages.

Serbia

Serbian customs are really tough, and individuals can't import almost anything without paying huge fees and handling big delays. When sending to Serbia please keep in mind:

• The package value should be specified as less than 50 euros
  • If it is more than 50 euros (in some cases $50, depending on the officer) the individual cannot import the package without paying a really big fee and waiting for quite some time for the package to be cleared of customs
• The package contents should be marked as gifts for personal purposes
  • No commercial purpose, otherwise customs require that some company acts as a mediator - usually not possible and with huge fees and delays
• The package should be marked as completely free - no payments made or required
  • Related to above, customs take packages which are 'unpaid' and require a proof of payment and obviously taxes
• If possible the sender should not be a company
  • It is much easier to get the package through customs if the sender is a non-organizational entity (i.e. a regular person)
• If possible avoid FedEx, DHL, UPS etc.
  • From experience, packages sent with regular national post offices services are more likely to clear customs without issues. Plan your shipment in advance, as this is a slower way of sending stuff.